Understand your clients
Treat them as individuals
Go above and beyond
- Mail a handwritten note of thanks.
- Remember their birthday with a card and gift certificate for a cup of coffee or treat.
- Send them a care package if they’re a major client, and make sure it fits who they are.
- Keep sharing pertinent information with them for free.
Follow up with your clients
Jim Allen is a business leader and entrepreneur who has built one of the top-producing real estate groups in the Triangle. He is President of The Jim Allen Group, which is consistently named one of the top real estate teams in North Carolina and even North America.