Mr. Allen, Far too often, customers and clients only want to “see the manager” when they are dissatisfied with a product or service, freely voicing every grievance. I used to wonder why we seldom do the same thing when we experience superior service. I truly believe that is something that should done more often. With that as my premise, I would like to take a few moments to tell you about my experience with one of your associates, Ms. Ashley Applewhite. New to every step in the process, I …

Let me take this opportunity to extend my gratitude to your company for the excellent manner in which our house was sold last month. As you are aware, this is the second transaction Jim has handled for us. I cannot stress enough the professionalism and enthusiasm Jim has exhibited thus far in our dealings.

My husband and I met Tim the week of Christmas 2017 at an open house. We were moving from Richmond, VA and were down in Raleigh looking at the area for places to live and just getting familiar. We weren’t looking for a realtor at the time, but he was so ready to help us and wait for everything we had to do in Richmond we decided to use him. He connected us with a wonderful local realtor to help us sell our house, and she was fantastic. Then once we were ready to start looking in the area he seem…

We worked with Luis Santana and Jamie Welch to purchase our new home. They did a great job along with the support staff at Jim Allen. I enjoyed working with them both and getting to know them. I would recommend them for your home selling/buying needs!

After having our homes on the market for more than two years, Tim McBrayer came to our rescue and was the moving force behind selling them after less than ninety days of the time that he became our realtor. His perseverance, obvious exhaustive knowledge of the market and the geographic area and his use of various media made all the difference. A true gentleman, a superb realtor, and now, a friend. He is a tremendous asset to not only your firm but an admirable representative of the industry. We …

Our Realtor, Dal Barber, was Amazing!!! He treated us like we where his kids. I would highly recommend him to anyone looking to move or relocate to the area.

I’m not sure if this is the best way to ‘score’ our agent, Jamie Welch…I just wanted to be sure to recognize her. We are first time home buyers. Knowing this, Jamie always made sure we were aware of everything involved at each step- taking most of the stress of buying a home out of the equation! She was prompt with showings, emails, texts…it was wonderful! Jamie really went above and beyond the call of duty for us; which has made this adventure so exciting!! Her confidence, understanding, and co…

Since I have lived in Raleigh one year, Joel Reames was so helpful and knowledgeable about this area and so many other things. Joel is trustworthy and I felt he had my best interests at all times. There were so many questions I had that Joel answered. Joel also advised me when I did or did not think about things I needed. Thank you Joel for being a friend as well as an agent.

Dear Mr. Allen, I am writing on behalf of Joel Reames, my broker for the recent sale of my home. Joel completely went beyond the call of duty in taking care of things as only an owner would, in my absence. Not only did Joel check on the temperature, pipes, repairs needed etc. consistently during the colder-than-usual temperatures the winter of 2014-15, but he gained my confidence and trust to the point that I had no qualms in asking if he would represent me at the closing. I plan to return…

My name is Christie Smith and I just would like to say a few words about my fantastic realtor Tim McBrayer. He has been an absolute joy to work with I just closed on my home today. The entire process has been completely painless and it is completely due to him. He’s been patient with in showing me the different styles of homes that he thought i might be interested in. He even invited me to a parade of homes so that i could see different areas just to really give me the opportunity to get exactl…